Simply stated, unified communications (UC) refers to the concept of consolidating phone, email, fax, chat, video and collaboration into a single unified channel, either on a device or on a computer. You can communicate and respond via chat, phone, or email. You can share videos, documents, and information with co-workers while on a call. It's a symbiotic and versatile tool that can save you time and increase your efficiency.
UC isn't a solution in a box. It requires a trusted partner, like Corporate Technologies Group, to help you bridge the gap between communication channels, software, and equipment to create a seamless user experience.
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* Statistics from the U.S. Bureau of Labor Statistics